Our dolls are designed in the USA but are made at factories overseas that have been hand-picked for their ability to meet our high standards. Our production team works closely with our overseas manufacturers to ensure great quality and craftsmanship.
Our interactive dolls, such as Baby Kisses, Magic Pacifier Baby, Fun with Keys, are in Try Me Mode at the store. They are light sensitive. When you get home and take the doll out of the packaging you can switch the doll to real play mode and she will stop going off constantly.
Our dolls meet or exceed the government and industry standards for phthalates
Please contact the store from which you purchased the item. Returns or exchanges must be made according to that retailer’s return policy. We are not able to accept returns or exchanges on behalf of another retailer.
We consider donations for registered nonprofit organizations on a case-by-case basis. We cannot guarantee all requests will receive donations. Please send an email to [email protected] to submit your donation request.
Thank you for your concern, there are no recalls on any of our products.