FAQ – New Adventures
F.A.Q.

Below you’ll find some of our most commonly asked questions. Have a question that’s not listed below? Contact Us and let us know how we can help.

Where are your dolls made?

Our dolls are designed in the USA but are made at factories overseas that have been hand-picked for their ability to meet our high standards. Our production team works closely with our overseas manufacturers to ensure great quality and craftsmanship.

How do I turn off my Interactive Little Darlings Doll?

Our interactive dolls, such as Baby Kisses, Magic Pacifier Baby, Fun with Keys, are in Try Me Mode at the store.  They are light sensitive.  When you get home and take the doll out of the packaging you can switch the doll to real play mode and she will stop going off constantly.

Do your dolls contain PVC or phthalate?

Our dolls meet or exceed the government and industry standards for phthalates

I purchased one of your items from another retailer. Can I return it to you?

Please contact the store from which you purchased the item. Returns or exchanges must be made according to that retailer’s return policy. We are not able to accept returns or exchanges on behalf of another retailer.

Are you able to assist with a donation?

We consider donations for registered nonprofit organizations on a case-by-case basis. We cannot guarantee all requests will receive donations. Please send an email to customerservice@newadventuresllc.com  to submit your donation request.

Are there any recalls at this time?

Thank you for your concern, there are no recalls on any of our products.